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Screen change device is unresponsive

My product got a screen change after that I cant hear prope sound on calls.

Ph is getting warmed up.

Battery is draining in minutes. Even I got crack while servicing. Kindly help me a solution. Battery case also got scarched. It was a new device.

iPhone 11, 13

Posted on Jun 29, 2020 5:07 PM

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Posted on Jun 29, 2020 5:14 PM

I understand that you had your screen replaced and that your iPhone is not behaving properly since that. This includes poor sound quality during calls. Your iPhone is getting warm and your battery drains faster than your expectations. You have also noticed scratches on the iPhone case.


If my assumptions are correct above (based on your original post) then you will need to contact whoever you had the screen replacement performed. Call that service center and address your issue with them. If Apple replaced the screen then please contact product and tech support:  ➔ Contacting Apple for support and service including international calling numbers. 


Axel F.

4 replies
Question marked as Best reply

Jun 29, 2020 5:14 PM in response to Taniaghosh8

I understand that you had your screen replaced and that your iPhone is not behaving properly since that. This includes poor sound quality during calls. Your iPhone is getting warm and your battery drains faster than your expectations. You have also noticed scratches on the iPhone case.


If my assumptions are correct above (based on your original post) then you will need to contact whoever you had the screen replacement performed. Call that service center and address your issue with them. If Apple replaced the screen then please contact product and tech support:  ➔ Contacting Apple for support and service including international calling numbers. 


Axel F.

Screen change device is unresponsive

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