Apple says I owe a balance of 10.00 and I haven’t bought anything so I don’t know what is going on
Apple says I owe a balance of 10.00 for something I know nothing about
iPhone 6s Plus, iOS 13
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You are not speaking to Apple, this is a user to user community.
We are unable to help with refunds, account issues or purchases
Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support
Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support
Or Contact Apple Support - Contact - Official Apple Support