Unable to mirror towards landscape mode on my new TV using my new ProMax, prior to recording or taking a picture.

During mirroring, my television screen stays on portrait mode even after I turn my ProMax to landscape mode. Worse yet, my picture or video will look 90 degrees sideways during preview, while I hold my phone on landscape angle.

Only after I take a picture or video will I then be able to see it on landscape mode. I have also made sure the PORTRAIT ICON is OFF, yet problem persists. Please help as even apple care specialist have been unable to resolve. I returned my iPhone X for this very same reason. Ironically, my iPhone 7 Plus, which has the latest updates, works just fine in landscape mirroring mode.

iPhone 11 Pro Max, iOS 13

Posted on Jun 29, 2020 8:25 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to mirror towards landscape mode on my new TV using my new ProMax, prior to recording or taking a picture.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.