Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Disabled ipad

My daughter disabled her ipad. It says connect to iTunes.

How do I enable it?

Posted on Jun 30, 2020 12:38 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 30, 2020 12:43 PM

If you forgot your pass code, you will need to erase your device


Follow the steps in this article:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Jun 30, 2020 12:43 PM in response to Rocky_boy

If you forgot your pass code, you will need to erase your device


Follow the steps in this article:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Good luck!

Disabled ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.