my email has changed and my Apple id and password are wrong for my phone. How do I change this to my new one that I have for my computer with my new email when I have forgotten my old password and id?

how do I change my apple id and password when I cannot remember my old ones? They are associated with my very old email address. I have a new id and password set up with my computer and new email address.

iPhone 6s

Posted on Jun 30, 2020 1:15 PM

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Question marked as Top-ranking reply

Posted on Jun 30, 2020 1:21 PM

You won't be able to so that unless you can recover your old password.


See If you forgot your Apple ID password https://support.apple.com/en-us/HT201487

 

You also can use Having trouble signing in/iForgot https://iforgot.apple.com/password/verify/appleid 

 

And you will need to see If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

 

Before trying to answer your security questions is very important that you think about your questions, including your birth date, and their answers carefully and try to recall all details you can. If you don't answer them correctly enough, then you easily can lose control of your account.


And, note that If you're using two-factor authentication and can’t recover your password, you usually will need to enter account recovery. See Recover your Apple ID when you can’t reset your password  https://support.apple.com/en-us/HT204921.


1 reply
Question marked as Top-ranking reply

Jun 30, 2020 1:21 PM in response to harrisonnow

You won't be able to so that unless you can recover your old password.


See If you forgot your Apple ID password https://support.apple.com/en-us/HT201487

 

You also can use Having trouble signing in/iForgot https://iforgot.apple.com/password/verify/appleid 

 

And you will need to see If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

 

Before trying to answer your security questions is very important that you think about your questions, including your birth date, and their answers carefully and try to recall all details you can. If you don't answer them correctly enough, then you easily can lose control of your account.


And, note that If you're using two-factor authentication and can’t recover your password, you usually will need to enter account recovery. See Recover your Apple ID when you can’t reset your password  https://support.apple.com/en-us/HT204921.


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my email has changed and my Apple id and password are wrong for my phone. How do I change this to my new one that I have for my computer with my new email when I have forgotten my old password and id?

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