purchases not going through
I was trying to buy something off a game, and the first purchase went through. Then I was going to buy another item and it said that the purchase was incomplete. Please tell me how to fix.
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User profile for user:
cp from OH
User level:
Community Specialist
Hi there johnny_keokhampho,
Thank you for choosing Apple Support Communities!
It sounds as though you're receiving an error message when attempting to make a in-app purchase. You're in the right place, and we'd be glad to assist in seeking a solution.
Below is a resource that can help:
If your payment method is declined in the App Store or iTunes Store
This resource above can be used to verify that payment information is up to date, this can help when receiving messages regarding a purchase that could not be completed.
Additionally, this resource below can help to resolve issues when receiving a message regarding not being able to connect to the iTunes Store.
If you can't connect to the App Store, iTunes Store, or other Apple services
Have a great day!