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Level 1

4 points

can I refund my Apple ID balance?

I thought I was adding funds to Apple Cash

iPhone 11 Pro, iOS 14

Posted on Jul 1, 2020 2:45 AM

Top-ranking reply

Level 10

684,609 points

Posted on Jul 1, 2020 10:49 AM

You can't do that. Contact iTunes Support to see if they can/will do that for you. See the Apple Support articles below for contact information.

If necessary, try Twitter

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

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