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I bought an app and it took my money but i didn’t get the app.

I bought the app and i got the receipt notification. Then there was some pop-up in my screen, i didn’t care and just tapped okay. Next thing i notice is that the app is the same than it was before the purchase. I checked my bank to see if it took my money and it did. Can i get my money back or can i get the app?

Posted on Jul 1, 2020 5:42 AM

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Question marked as Top-ranking reply

Posted on Jul 1, 2020 5:49 AM

If you had earlier downloaded Lite app and then upgraded it, Then please look for upgraded full version app in the App Store. You will have to download it.


The lite apps doesn't gets upgraded automatically. For further query...


Please contact the app developer --> How to contact an app developer - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 1, 2020 5:49 AM in response to kuukkeli6

If you had earlier downloaded Lite app and then upgraded it, Then please look for upgraded full version app in the App Store. You will have to download it.


The lite apps doesn't gets upgraded automatically. For further query...


Please contact the app developer --> How to contact an app developer - Apple Support

I bought an app and it took my money but i didn’t get the app.

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