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I just got a call about iCloud suspicious activity and the need to scan my devices. Is this not likely a Apple support call?

Can you confirm if Apple would cold call concerning this issue with iCloud?

Windows, Windows 10

Posted on Jul 1, 2020 8:57 AM

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Posted on Jul 1, 2020 10:11 AM

All calls like the one you received are scams/phishing attempts. They are made by criminals that prey on the unwary. Apple never would make a call like this. Apple only calls if a user if the user has arranged the call. 

 

And, there are thing you can do to lessen the annoyance of such calls. For example, I hardy answer my land or iPhone any more. I only answer if caller ID or my contact list shows that I probably know the caller. Also, I figure that anyone that know me will leave a message if they have anything important to say and I don't answer. 

 

And, if you want to, you can get a land-line system that you can use in blocking scam/spam calls. Also they can be blocked from an iPhone. Last, I think this Apple document can be used to block scam calls as well as spam calls: Detect and block spam phone calls  https://support.apple.com/en-us/HT207099

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Question marked as Best reply

Jul 1, 2020 10:11 AM in response to art506

All calls like the one you received are scams/phishing attempts. They are made by criminals that prey on the unwary. Apple never would make a call like this. Apple only calls if a user if the user has arranged the call. 

 

And, there are thing you can do to lessen the annoyance of such calls. For example, I hardy answer my land or iPhone any more. I only answer if caller ID or my contact list shows that I probably know the caller. Also, I figure that anyone that know me will leave a message if they have anything important to say and I don't answer. 

 

And, if you want to, you can get a land-line system that you can use in blocking scam/spam calls. Also they can be blocked from an iPhone. Last, I think this Apple document can be used to block scam calls as well as spam calls: Detect and block spam phone calls  https://support.apple.com/en-us/HT207099

I just got a call about iCloud suspicious activity and the need to scan my devices. Is this not likely a Apple support call?

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