All you guys have expansive knowledge in this field it's clear and I am not as experienced as you are.
I think you are all obviously valuable members of the Apple Community and you can help many folk who are unable to get in touch with Apple Support right now, and it's not possible for these folk to visit their local Apple Store and get their issues fixed.
You can still treat people with respect and grace.
We all have to get by together right now, be a community. Please don't try and belittle someone because they don't have the knowledge you possess, teach them and maybe they can help someone else in return.
I may not have been a member of this forum for long but I've been an Apple user for nearly 30 years and I will try and help anyone that I can with the knowledge and experience I have. I hope you all can do the same.