Bluebird6 Author

Level 1

8 points

Finger ID inoperable

The finger ID established when I purchased my new iPad does not work. How can this be resolved?

iPad, iPadOS 13

Posted on Jul 1, 2020 5:05 PM

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Top-ranking reply

Level 10

103,455 points

Posted on Jul 2, 2020 8:11 AM

Hello,

Please refer to the following Apple Support document.

If Touch ID isn't working on your iPhone or iPad - Apple Support

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2 replies

Top-ranking reply

Level 10

103,455 points

Jul 2, 2020 8:11 AM in response to Bluebird6

Hello,

Please refer to the following Apple Support document.

If Touch ID isn't working on your iPhone or iPad - Apple Support

Reply

Bluebird6 Author

Level 1

8 points

Jul 2, 2020 1:04 PM in response to QuickPost

The reply from Ed Kenyon was the answer to my problem. Thank you for your response and help.

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Finger ID inoperable

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