MacBook Air (Retina, 13-inch 2019) internal speaker not working

My wife's internal speakers on her MacBook Ira Purchased 2 months ago are not working.

After clicking Preferences and checking that the output is turned on any video that is played has no sound. the Speaker on the video clips are also turned up as well. Not sure how to cure this?


MacBook Pro 13″, macOS 10.12

Posted on Jul 1, 2020 5:20 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 1, 2020 5:41 PM

Was there something plugged into the Headphone Jack lately?


Have you done a PRAM reset, CMD+Option+p+r...


http://support.apple.com/kb/HT1379


In fact, do 3 in a row, takes a bit of time.


Intel-based Macs: Resetting the System Management Controller (SMC)...


http://support.apple.com/kb/HT3964

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Air (Retina, 13-inch 2019) internal speaker not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.