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How to unlock an old iPhone 6?

My wife, Belinda, is using a new iPhone and a friend wants to buy her old iPhone 6. She's using the present phone so we don't want to interrupt that service but we do want to wipe the old one. The old phone says, "no service" so when I go to settings/General/Reset/Erase All Content and Settings nothing happens when I press it. Can you help? Thanks.

iPhone 6 Plus

Posted on Jul 1, 2020 6:07 PM

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Question marked as Top-ranking reply

Posted on Jul 1, 2020 6:14 PM

Does the old iPhone contain a SIM card? It needs one.

If you can't activate your iPhone - Apple Support

1 reply

How to unlock an old iPhone 6?

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