$ 25 charges for record stores
My credit card was charged 2 times for $ 25 in the category "record stores" What is that ?
ChesterGoldWing Said:
"Thanks for your reply. To answer your question, yes it does. The pending charge on my Mastercard lists " APPLE.COM/BILL www.Apple.Com CA. I couldn't get anywhere with my Mastercard customer service so I'm trying to find out where these charges originated and why. I exploring the internet for this possible scam -- https://scamcreditcharge.com/apl-apple-itunes-store-ca-record-shops/ Maybe you can shed more light on this topic ! Thanks"
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Thank you for the reply.
Contact Apple Support, ASAP:
For Financial Assistance, you need to contact Apple Support. This is a User-to-User forum; we are all Apple users like you. You are not speaking with Apple. So, take this up with Apple Support.
Contacting Apple Suppport:
Request to speak to the iTunes Store Staff. Show them what happened. They will see this, informing you about where this all, confirm where this all stands in your Apple Account, and run you through the fix. If need be, ask about performing a screensharing session with the Apple Rep.
Consider Using Screensharing:
Also, if you need to show the Apple Rep what you are seeing, ask to screenshare to show this to them on your iPhone screen. To show them other information, ask for a screenshare prompt on your iPhone. You'd enable the Camera app on your iPhone, and hover your iPhone over your Mac. This will allow the Apple Rep to see this from your perspective.
--- Contact Us - Choose Locations
--- Proceed from there as Necessary
--- View More Here: https://discussions.apple.com/docs/DOC-250002665
Note: Calls seem to be taking much longer than normal to get an Apple Rep to answer the call. And that makes sense, because many are at home at the moment (due to the Coronavirus Pandemic), hence they have more free time on their hands for a chance to call Apple Support.
