My Apple ID account has been disabled

kira285 Said:

"My Apple ID account has been disabled: I’m trying to upgrade my storage but it says my apple id account has been disabled but i know i have an account. What do i do"

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Contact Apple Support:

You need to take this up with Apple.

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Why Accounts Become Disabled:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

• Too many unsuccessful login attempts
• VPN (Virtual Private Network) usage
• Consistent transactions
• Session Times Out
• Disobeying Terms & Conditions

So...

To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contacting Apple Support:

• Contact Us - Choose Locations
• Ask to speak with the Apple Store Staff
• Proceed from there as necessary

Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get thorough :)

Note that the support link recommended by Apple has been down some lately. So, you may need use one of the others below.

See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.”

Use the Apple recommended support link above first.

You can also Get a call from Apple support to help solve your problem https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

And you can use Apple Support Twitter https://twitter.com/AppleSupport There might be a wait.

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

Seek help here --> If your Apple ID is locked or disabled - Apple Support