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I mistakenly purchased a app how do I get refund I

I mistakenly purchased a app how do I get refund

iPhone SE, iOS 13

Posted on Jul 1, 2020 11:44 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2020 12:50 AM

How to request a refund:


  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.


If you can't request a refund on reportaproblem.apple.com:


If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again.

If you have an unpaid order, you need to pay for that order before you request a refund. You might need to update your payment information.


Get more information about refunds


See how long refunds take.

For more information about refund requests or for other refunds that you can’t request on reportaproblem.apple.com, contact Apple Support.


Problem with a subscription?


You can request a refund. You can also cancel the subscription.


If you or a family member bought an item by accident


If you or a family member bought an item by mistake, set up Screen Time to prevent unintentional purchases in the future. You can require a password for purchases, prevent some types of purchases, or disable purchasing completely. Set up Screen Time.


Thanks,

EpicX


1 reply
Question marked as Top-ranking reply

Jul 2, 2020 12:50 AM in response to anex144

How to request a refund:


  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.


If you can't request a refund on reportaproblem.apple.com:


If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again.

If you have an unpaid order, you need to pay for that order before you request a refund. You might need to update your payment information.


Get more information about refunds


See how long refunds take.

For more information about refund requests or for other refunds that you can’t request on reportaproblem.apple.com, contact Apple Support.


Problem with a subscription?


You can request a refund. You can also cancel the subscription.


If you or a family member bought an item by accident


If you or a family member bought an item by mistake, set up Screen Time to prevent unintentional purchases in the future. You can require a password for purchases, prevent some types of purchases, or disable purchasing completely. Set up Screen Time.


Thanks,

EpicX


I mistakenly purchased a app how do I get refund I

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