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Apple TV freezes downloading latest update

Why does my Apple TV freeze during downloading of latest update

Posted on Jul 2, 2020 8:00 AM

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Posted on Jul 2, 2020 9:41 AM

The Apple TV (2nd generation) has seen its latest software update with version 6.2.1 in September 2014. Later software versions are not available for this model. This model has been classified as technically obsolete, and will not receive any further updates or support.


If the software is still available to users on Apple’s servers, then you can restore the Apple TV through a computer, as described on Restore your Apple TV - Apple Support. The Apple TV (2nd generation) does not need to be powered during restore through a computer. Make sure that you use a Micro-USB cable that supports data transfer. You can restore through iTunes (or in Finder if your Mac runs Catalina).

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Question marked as Best reply

Jul 2, 2020 9:41 AM in response to woodlands guy

The Apple TV (2nd generation) has seen its latest software update with version 6.2.1 in September 2014. Later software versions are not available for this model. This model has been classified as technically obsolete, and will not receive any further updates or support.


If the software is still available to users on Apple’s servers, then you can restore the Apple TV through a computer, as described on Restore your Apple TV - Apple Support. The Apple TV (2nd generation) does not need to be powered during restore through a computer. Make sure that you use a Micro-USB cable that supports data transfer. You can restore through iTunes (or in Finder if your Mac runs Catalina).

Apple TV freezes downloading latest update

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