problems with address book

when I do a search on my address book it freezes

Posted on Jul 2, 2020 12:49 PM

Reply
1 reply

Jul 7, 2020 10:47 AM in response to EricBusch

Hello EricBusch,


Thank you for choosing Apple Support Communities!


It sounds as though you're seeing that the Contacts app is freezing during a search. You're in the right place, and we'd be glad to assist in seeking a solution.


Let's start with some basic steps to resolve the issue. First, let's check to see if the software on your iPhone is up to date (iOS 13.5.1) and then let's restart your iPhone.


On your iPhone, tap Settings>General>Software Update.


Below are some resources that can help:


Update your iPhone, iPad, or iPod touch

Restart your iPhone


If you need further assistance after checking out those resources above, please consider adding the following details to your reply:

  • Do you have Contacts syncing to your iPhone from an email account?
  • If so, which account is set as the default for Contacts? To check, tap Settings>Contacts.


Have a great day!

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problems with address book

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