Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Suspicious Phone Call

I received a phone call from 800-****-6313 claiming suspicious log ins to my apple icloud and to not make any purchases using my icloud account. The message then said to press 1 for support. I hung up and googled the number with no success. How do i verify that this is NOT an apple call? If it is an apple call, how do i check the security of my icloud account?




[Edited by Moderator]

Posted on Jul 2, 2020 1:27 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2020 1:28 PM

You are wise to be suspicious of such calls.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 2, 2020 1:28 PM in response to flick41

You are wise to be suspicious of such calls.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Suspicious Phone Call

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.