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iPhone storage

hello dear, I’m having a serious problem with my iPhone storage I have deleted many applications, pictures.. because I didn’t have enough storage but my other system got increased ,as you can see in the two pictures the other system size , and about it I did a lot of things , I reseted my settings I deleted safari recents I deleted my messages, my files but still , and as you can see it’s 145 gb thats to much, help me to fix this problem please thank you.

iPhone XS Max, iOS 13

Posted on Jul 2, 2020 2:22 PM

Reply
1 reply

Jul 7, 2020 11:20 AM in response to Ghalia2003

Hello Ghalia2003.


Thanks for reaching out to Apple Support Communities. We see from the screenshot that the Other System Data category of your iPhone is taking up a larger amount of storage space, and after deleting apps other items, it still remains. We will be glad to assist.


Let's try the following steps to see if its helps:


First, back up your iPhone, then erase all content and settings:


How to back up your iPhone, iPad, and iPod touch


How to erase your iPhone, iPad, or iPod touch


Next, set up the iPhone as new device, and update the iOS if necessary.


Lastly, erase all content and settings again, then restore from backup when setting it up.


Check your storage, and if the issue persists, Contact Apple for support and service

Cheers.


iPhone storage

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