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rehana147 Author

Level 1

7 points

My new iPhone 11 is stuck on preparing to transfer

My new iPhone 11 is stuck on “preparing to transfer”

iPhone 11

Posted on Jul 2, 2020 10:46 PM

Top-ranking reply

CarlAVII

Community Specialist

Posted on Jul 7, 2020 2:15 PM

Hey rehana147,

Thanks for using Apple Support Communities! We understand you are running into an issue setting up your new iPhone 11. We definitely want you to be able to enjoy your new device, and are happy to help.

If your device is not progressing, you can try to restart it using the steps here: Restart your iPhone

You may need to start over with transferring your content if it doesn't complete, and you can see all option to do that here: Set up your iPhone, iPad, or iPod touch

Thanks again, and have a great day!

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My new iPhone 11 is stuck on preparing to transfer

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