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why my Iturnes store cannot connect with my purchase billing

cannot connect to itunes store

iPhone 8 Plus, iOS 13

Posted on Jul 3, 2020 2:22 AM

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Posted on Jul 3, 2020 2:24 AM

See If you can't connect to the App Store, iTunes Store, or other Apple services https://support.apple.com/en-us/HT201400. There have been quite a few Apple server connection problems lately. Among other things, in the above document, see Check Apple’s System Status page. You can check there to see if the needed server is available when you need to use one. 


Also, see your purchase history for the App Store or iTunes Store https://support.apple.com/en-us/HT204088

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Question marked as Best reply

Jul 3, 2020 2:24 AM in response to muhamadapis96

See If you can't connect to the App Store, iTunes Store, or other Apple services https://support.apple.com/en-us/HT201400. There have been quite a few Apple server connection problems lately. Among other things, in the above document, see Check Apple’s System Status page. You can check there to see if the needed server is available when you need to use one. 


Also, see your purchase history for the App Store or iTunes Store https://support.apple.com/en-us/HT204088

Jul 3, 2020 7:36 AM in response to muhamadapis96

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

why my Iturnes store cannot connect with my purchase billing

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