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Missing junk mail folder on my iPhone 8

I’ve checked my outlook account and have a junk mail folder there but it’s missing on my iPhone

It’s frustrating as I’m missing e-mails

iPhone 8, iOS 13

Posted on Jul 3, 2020 4:26 AM

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Question marked as Top-ranking reply

Posted on Jul 3, 2020 5:15 AM

Remove and add the account again using ‘Outlook.com’ option in Add Account menu.


If still no Junk folder is appearing in Mail, and it’s only affecting your Outlook account but not other! contact outlook support for help and ask why junk folder it doesn’t mirror why other mailboxes are working fine.

2 replies
Question marked as Top-ranking reply

Jul 3, 2020 5:15 AM in response to Sticca

Remove and add the account again using ‘Outlook.com’ option in Add Account menu.


If still no Junk folder is appearing in Mail, and it’s only affecting your Outlook account but not other! contact outlook support for help and ask why junk folder it doesn’t mirror why other mailboxes are working fine.

Missing junk mail folder on my iPhone 8

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