upgrade from High sierra to catalina

macOS Catalina - Technical Specifications

General Requirements

• OS X 10.9 or later
• 4GB of memory
• 12.5GB of available storage (OS X El Capitan 10.11.5 or later)*
• Some features require an Apple ID; terms apply.
• Some features require a compatible internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Catalina:

• MacBook (Early 2015 or newer)
• MacBook Air (Mid 2012 or newer)
• MacBook Pro (Mid 2012 or newer)
• Mac mini (Late 2012 or newer)
• iMac (Late 2012 or newer)
• iMac Pro (2017)
• Mac Pro (Late 2013 or newer)

https://support.apple.com/en-us/HT210190

• What Mac model (including year) do you have?
• What happens when you try to upgrade?

j1846 wrote:

iMac 21.5 inch high sierra 10.13.6

.. and what is the iMac's year? It could be as old as 2009 or as late as 2019.

Any luck my friend?