A purchase appears with Pics Art which I did not make

Good afternoon, a purchase appears with pics art which I did not make. and they debited me I need my money back please.


[Re-Titled by Moderator]


iPhone 7, iOS 13

Posted on Jul 3, 2020 11:22 AM

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Question marked as Top-ranking reply

Posted on Jul 3, 2020 11:59 AM

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

1 reply
Question marked as Top-ranking reply

Jul 3, 2020 11:59 AM in response to AlmaSantizoM

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

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A purchase appears with Pics Art which I did not make

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