trying to reinstall imove on iphone 11

Trying to reinstall imovie on my iphone 11. I THINK I did the offload, not the uninstall, because the icon still shows on my phone, along with the cloud/download symbol.


However, when I try to open it, it says, "Unable to Install 'iMovie." You must purchase this app to install it."


When I tap on the link to the store, it takes me to the app, but there is nothing about downloading or purchasing. Just the circle with the square inside you would normally see if something were installing - but nothing seems to actually be happening.


I would be grateful for any help! Thanks!

Posted on Jul 3, 2020 12:00 PM

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2 replies

Jul 8, 2020 10:01 AM in response to Twinsfan1

Hey there, Twinsfan1!


Thanks for stopping by the Apple Support Communities regarding reinstalling the iMovie app to your iPhone 11. It sounds like you have offloaded it, but can't get it to download again. We're happy to help!


Based on what you've described, we would recommend using the steps and information outlined in the Apple Support article If you can’t download or update apps on your iPhone or other Apple device - Apple Support.


If you still need help after that, please get in touch with Apple Support directly. You can do that here: Get Support.


Have a wonderful day.

Jul 8, 2020 10:01 AM in response to Twinsfan1

Hey there, Twinsfan1!


Thanks for stopping by the Apple Support Communities regarding reinstalling the iMovie app to your iPhone 11. It sounds like you have offloaded it, but can't get it to download again. We're happy to help!


Based on what you've described, we would recommend using the steps and information outlined in the Apple Support article If you can’t download or update apps on your iPhone or other Apple device - Apple Support.


If you still need help after that, please get in touch with Apple Support directly. You can do that here: Get Support.


Have a wonderful day.

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trying to reinstall imove on iphone 11

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