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aliyah188 Author

Level 1

4 points

my iPad is disabled and i cannot restore

I connected to my computer but it doesn't give me access.

iPad, iPadOS 13

Posted on Jul 3, 2020 1:09 PM

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Top-ranking reply

Level 10

103,365 points

Posted on Jul 3, 2020 4:05 PM

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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1 reply

Top-ranking reply

Level 10

103,365 points

Jul 3, 2020 4:05 PM in response to aliyah188

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Reply

my iPad is disabled and i cannot restore

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