Can’t cancel subscription for extra iCloud storage, it’s not there

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Level 1

8 points

Can’t cancel subscription for extra iCloud storage, it’s not there

I just got a new SE today w/ 64GB of storage. With the old one I had to buy extra iCloud storage. Now I need to cancel that subscription but it’s not there to cancel. Any thoughts?

iPhone SE

Posted on Jul 3, 2020 4:31 PM

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Answer 1

Jul 3, 2020 4:51 PM in response to Cancel-out

On your iPhone, iPad, or iPod touch

Go to Settings > [your name] > iCloud > Manage Storage or iCloud Storage.
Tap Change Storage Plan.
Tap Downgrade Options and enter your Apple ID password.
Choose a different plan.
Tap Done.

You can check this article for more info: Downgrade your iCloud storage

I hope it helps!

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Answer 2

Cancel-out Author

Level 1

8 points

Jul 3, 2020 5:40 PM in response to Pactricia666

Thanks for the reply. I already tried this but that’s what I tried earlier when I said it’s not there. I should have been more specific. I wonder if something got messed up in setting up the new phone 🤷‍♀️

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Answer 3

Jul 5, 2020 6:25 PM in response to Cancel-out

Can you please specify what do you mean by " it's not there"?

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Can’t cancel subscription for extra iCloud storage, it’s not there

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