continuing appleid problems

Question

continuing appleid problems

This is something that has plagued me for months. Constantly get prompted to enter appleid on all devices. I estimate that this happens 300 times per week. And getting locked out 4 or 5 times a week. Then I have to get it unlocked. I never enter wrong id/password. I did NOT forget my appleid. Dealing with this appleid issue is taking up a large percentage of my time on Apple devices. Any idea why this keeps happening and what I can do to get this resolved?

iMac Line (2012 and Later)

Posted on Jul 3, 2020 5:08 PM

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Answer 1

Jul 4, 2020 4:45 AM in response to davidfrombrookdale

This may be your problem, an updating Apple ID settings problem. Apple is aware of the problem.

Note that some have solved the problem by signing out of iCloud, restarting their devices, and signing back in.

I suggest you use my search link (update apple id settings) in trying to solve your problem. You will see a number of links that are related to it. But, note that I have not seen a definitive solution for it.

If you want to contact Apple Support to deal with your problem, see:

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Apple ID Support https://support.apple.com/apple-id

Apple Support Twitter https://twitter.com/AppleSupport

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best one.

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Answer 2

Jul 3, 2020 5:57 PM in response to Eric Root

I sometimes get prompts also for update appleid settings. In that case I supply my same appleid credentials. Not sure if it's trying to get me to change my password in that case. I have 5 apple devices and I restart those every day. Typically I don't sign out.

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Answer 3

Jul 8, 2020 9:37 AM in response to donv_the_ghost

Thanks for the detailed response.

Here's what I did - changed my AppleID password, signed out of iCloud on devices, restarted devices, signed back in on all devices. Since then I'm not getting the multiple-times-per-day appleID prompting. Thanks for letting me know of this workaround. Hopefully Apple fixes the problem.

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Answer 4

Jul 12, 2020 7:59 AM in response to davidfrombrookdale

Just purchased 2 new iPhones and having the same darn issue on both! Followed all the steps, had a hour long attempt to fix it with Apple Support - still getting the same message - reset the Apple ID PW again today - getting messages and mail so I'll live with it for now but this is ridiculous!

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Answer 5

Jul 17, 2020 1:13 PM in response to davidfrombrookdale

I just replied to you prior post. So, now I have to say darn. And, now, here is hoping Apple figures it out soon. Not saying upgrade your system, but what macOS are you running? You might want to think about upgrading. I took a chance on upgrading once and fixed an annoyance like yours. Assuming your upgrade was successful, it would be a relatively low cost way of bringing serendipity to bear on the issue.

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Answer 6

Eric Root

Level 10

684,135 points

Jul 3, 2020 5:14 PM in response to davidfrombrookdale

Are you seeing any other prompts such as update Apple ID Settings? Have you tried signing out, restarting, and then signing back in to see if that makes a difference?

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Answer 7

Jul 17, 2020 12:52 PM in response to davidfrombrookdale

I spoke too soon, all was good for a week or so, now problem as described is back again with a vengeance. Apple needs to address this problem.

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Answer 8

Jul 17, 2020 1:07 PM in response to davidfrombrookdale

Here is hoping. You are very welcome. Be safe.

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continuing appleid problems

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