How to fix Apple TV 3rd gen Netflix error?

This can happen, even if others are working on Apple TV and even if Netflix works fine on another device.

• Try rebooting the wifi router - if on wifi
• Try restarting your Apple TV.
• These are basic troubleshooting steps you should always try first :)

That is commonly associated with a connection issue

Check speedtest to see current internet connection

Make sure DNS is set to auto (settings - general - network)

If on wifi try Ethernet

To see a current status of the network get a report from istumbler, netstumbler or similar. Look for signal strength, noise, nearby networks

Checking the signal strength on device is not an accurate representation. You would need a proper diagnostic report. This would have a proper value for signal strength along with noise and nearby networks.

The issue is not caused by any recent update. In fact there are always a select group of users who report this after every update, and when investigated the issue within their network is found/rectified.

Other devices working does not rule out the network. While it may be strange that other services work fine on the device, that also is not enough to rule out the network. Internet connection is only one factor, this is more likely being caused by something within the local network. As I said checking the signal strength on the device is not sufficient. You would need a proper diagnostic report to see what is going on within your local network, however you have not yet provided that information.

Each app is dependent on those developers to create and maintain, in the event that an issue occurred then it would be their responsibility to fix it. However, if that was the case, or if an update caused a bug, then it would not only be easy to replicate but also occurring for the vast majority of users. As it stands it is working just fine on my system, of which I use regularly for personal use as well as vigorous testing for the forum, and also for the vast majority of users.

This is evidenced by the fact that the forum is not full of other reports, nor have you received any responses with similar symptoms. In reality it is sporadic reports like this, from select users, that have occurred over the years. It also easy to find those same type of reports from users using other devices. This is because it is based on the environment and not on the device. When said users troubleshoot then others are able to assist in finding the issue within their environment and then rectifying that issue.

Ultimately, I have tried to assist in coming to that resolution, but if you are intent to place blame elsewhere rather than doing further investigation then there there is nothing further I can do. I will leave you to do as you wish.

You will need to elaborate on the issue, including the exact error, so that someone can better assist.

Also See: Netflix says 'An error occurred loading this content: https://help.netflix.com/en/node/12992