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Unauthorized charges

There was an unauthorized charge on my account and they’ve taken away the upgrade why hasn’t my refund come through

Posted on Jul 4, 2020 11:14 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 4, 2020 11:16 AM

See the Apple Support article(s) below.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.   


If necessary, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


1 reply
Question marked as Top-ranking reply

Jul 4, 2020 11:16 AM in response to precious285

See the Apple Support article(s) below.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.   


If necessary, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


Unauthorized charges

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