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iPhone 7+ is stuck on the Apple logo, displays a solid color, and isn't seen in iTunes.

iPhone 7+ is stuck on the Apple logo, displays a solid color, and isn't seen in iTunes.

Posted on Jul 4, 2020 2:16 PM

Reply
Question marked as Best reply

Posted on Jul 4, 2020 4:29 PM

Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If that does not help your phone might need service:

Contact Apple for support and service - Apple Support


Good luck!

1 reply

iPhone 7+ is stuck on the Apple logo, displays a solid color, and isn't seen in iTunes.

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