Problem with Face ID
Hello, I recently bought an iPhone 11 pro max.
But I have a problem with Face ID.
The phone can recognize other people without registering their faces.
How can I fix it ?
iPhone 11 Pro Max, iOS 13
Hello, I recently bought an iPhone 11 pro max.
But I have a problem with Face ID.
The phone can recognize other people without registering their faces.
How can I fix it ?
iPhone 11 Pro Max, iOS 13
See Set up Face ID on iPhone https://support.apple.com/guide/iphone/set-up-face-id-iph6d162927a/ios
And see If Face ID isn't working on your iPhone or iPad Pro https://support.apple.com/en-us/HT208114
If after following the first seven steps given, "... you still need help, reset Face ID, then set it up again. Go to Settings > Face ID & Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again.
If you can’t enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support." You'll need to contact Apple Support at this time unless an Apple Store is open in your area.
Where did you purchase this iphone
See Set up Face ID on iPhone https://support.apple.com/guide/iphone/set-up-face-id-iph6d162927a/ios
And see If Face ID isn't working on your iPhone or iPad Pro https://support.apple.com/en-us/HT208114
If after following the first seven steps given, "... you still need help, reset Face ID, then set it up again. Go to Settings > Face ID & Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again.
If you can’t enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support." You'll need to contact Apple Support at this time unless an Apple Store is open in your area.
Bulgaria
The Face ID is working perfectly, but it recognises other people faces , but they don’t look like me and they can unlock it
Did you see my post above.
Problem with Face ID