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My phone is showing a loading sign and not turning on

My phone has recently been very low on storage - I’ve deleted loads of photos and videos, and I only have 3 extra apps. When I look at how much storage I have, it says ‘Other’ takes up 11GB out of my 32GB. Also, most of my apps crashed (suddenly took me back to my home page) after using them for more than a minute. I turned it off and on again and usually it would work again. However, a few hours ago, as I was turning it off it showed a blank screen with a small loading sign in the centre. It has now been doing this for several hours. I have tried holding the power button, pressing the home button and the power button together three times, and it’s been on charge the whole time. What should I do?

iPhone 7

Posted on Jul 5, 2020 9:40 AM

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Question marked as Top-ranking reply

Posted on Jul 9, 2020 6:06 AM

Hello and welcome to Apple Support Communities priyacleary,


We see that your iPhone is stuck on the loading screen. We know that it is important to have your iPhone working properly, and we'd be happy to help.


Take a look at the article below with some troubleshooting steps to help with what you've been experiencing. Look at the section in this article that is titled "If your device turns on but gets stuck during start up".


If your iPhone, iPad, or iPod touch won't turn on or is frozen


Let us know how this goes and if you notice any changes.

Have a great day!

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Question marked as Top-ranking reply

Jul 9, 2020 6:06 AM in response to priyacleary

Hello and welcome to Apple Support Communities priyacleary,


We see that your iPhone is stuck on the loading screen. We know that it is important to have your iPhone working properly, and we'd be happy to help.


Take a look at the article below with some troubleshooting steps to help with what you've been experiencing. Look at the section in this article that is titled "If your device turns on but gets stuck during start up".


If your iPhone, iPad, or iPod touch won't turn on or is frozen


Let us know how this goes and if you notice any changes.

Have a great day!

Reply

My phone is showing a loading sign and not turning on

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