You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Clairebear9123
Clairebear9123 Author
User level: Level 1
4 points

my phone screen totally won't work, can't shut the phone off at all but the buttons work

my phone screen totally won't work, can't shut the phone off at all but the buttons work

iPhone 11 Pro Max, iOS 13

Posted on Jul 5, 2020 4:18 PM

Reply
Question marked as Top-ranking reply
User profile for user: Lawrence Finch
Lawrence Finch
User level: Level 10
214,482 points

Posted on Jul 5, 2020 4:19 PM

See this Apple support article—>If your iPhone, iPad or iPod touch won't turn on or is frozen – Apple Support

View in context

Similar questions

1 reply

my phone screen totally won't work, can't shut the phone off at all but the buttons work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up