iMessage Chat with Apple Support

I am trying to get in touch with Apple Support through iMessage on getsupport.apple.com. However, because of Screen Time restrictions, I cannot contact anyone unless their information is in my contacts list. It doesn’t tell me what on earth the information for iMessage with Apple Support is, and I can’t send them anything in iMessage. Please help!

iPhone SE, iOS 13

Posted on Jul 5, 2020 6:44 PM

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Posted on Jul 6, 2020 8:50 AM

Apple does not use Messages as a form of contact.


Your options for contact are here >>> https://support.apple.com/contact

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iMessage Chat with Apple Support

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