Problem with my Apple tv

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Andrea-s1986 Author

Level 1

8 points

Problem with my Apple tv

Hello!

I was going to Connect my Apple TV to my reciever but it wont connect some how! It says that it cant find the HDMI input! My TV is connected to the receiver and then it goes from the receiever to my Apple TV. If I turn everything on it still wont work! Try to restart the system and everything but nothing. I took the HDMI kabel from my Apple TV and put it Into my PlayStation 4 Console and it worked! But when i try to put it right back at my Apple TV then it wont work. If i stick the HDMI-kabel From the Apple TV and right into my TV then it work but it wont work if i put it through the receiver. It seems like my Apple TV dont like my receiver and dont accepted the connection between them. Do you got any advice? Is it som special settings for this ?

Apple TV 4K, tvOS 13

Posted on Jul 6, 2020 12:09 AM

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Answer 1

Best reply

Brian Lazzara

Level 6

10,087 points

Jul 6, 2020 12:29 AM in response to Andrea-s1986

Depending on the model of your receiver, you may need to enable a pass-through button or setting. Are you getting sound on the receiver when the AppleTV is on?

Also, it never hurts to double check the direction you have the cables patched into the receiver. (For example, the Apple TV > going to the input on the receiver; Then the output on the receiver > going to your display TV)

It sounded reversed from the way you described it in your post, so just checking.

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Answer 2

Andrea-s1986 Author

Level 1

8 points

Jul 6, 2020 12:40 AM in response to Brian Lazzara

Yeah! The way you described it is accately how i connected it. When The Apple TV is on, I dont get any video or sound out. It’s completly dead, entire screen says «no input found». What is this pass through Button?

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Answer 3

Jul 6, 2020 12:48 AM in response to Andrea-s1986

If you're not getting any sound either, then my guess is that you need to change the input selector on your receiver to HDMI.

Then you should get sound, and hopefully it will pass through to the TV.

There are many brand and models of receivers, so I can't know exactly how yours works. You should look at the manual.

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Answer 4

Andrea-s1986 Author

Level 1

8 points

Jul 6, 2020 1:17 AM in response to Brian Lazzara

Okei! It sound very weird because when I take the HDMI cable from the Apple TV and connect It to my PlayStation 4 console instead, then everything works! I have also tried It on many others equipments to and It works. For me It looks like the Apple TV is Blocking the connection To the receiver?

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Problem with my Apple tv

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