iCloud said there was a prob with my credit card

I have auto pay set up on active card so it is confusing why Apple

can’t charge me when previously authorized charges are all fine with others

my iCloud storage is compromised on iphone within 24 hours of alert

is there a # I can call to rectify or should I alert credit card To open investigations that something was compromised on my account

iPhone 7 Plus, iOS 13

Posted on Jul 6, 2020 5:15 AM

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Apple started billing me on a credit card I didn't give them or authorize Like many people, I got forced into paying Apple for extra cloud storage. I opted into the $.99/month plan. About a month ago, my purse got stolen so I canceled all of my credit and debit cards and had the replaced. I was getting nastygrams from Apple that my storage hadn't been paid for. That was the least of my worries in trying to get everything straightened out after the theft, so I decided to ignore it and deal with it when life was less busy. Today I got an email notice that I had been billed for storage. The receipt had the last 4 digits of one of my new credit cards. The problem is.....I never gave that card number to Apple, nor did I authorize them to use it. I do use Google Chrome as my laptop browser and I do store credit card numbers in Chrome, but I don't do that on my phone, and I never added this card to Apple Pay, or under my Apple ID, or in any other form on my phone. WTF?? Has this happened to anyone else? I'm pretty upset. It's NOT the .99 cents, it's the fact that this happened without permission from me. I still can't believe it. Anyone else experience this????
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1 reply

zinacef

Level 10

88,798 points

Jul 6, 2020 3:38 PM in response to Payment-Stop-Not

Did you try changing the credit card - Change, add, or remove Apple ID payment methods - Apple Support?

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iCloud said there was a prob with my credit card

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