iPad Activation
Hi,
Please assist me. I switched my iPad on and it want me to activate it but the activation server is unavailable. Tx
iPad 2
Question marked as
We are seeing an increased incidence of issues activating 9 year old iPad2 devices. If restart of your home router - or changing your DNS Server settings do not resolve the issue, you should directly contact Apple Support for assistance.
To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:
- On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
- On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.
For recommended DNS servers (configured at your home router and/or your iPad), you might choose one of the following highly regarded Recursive DNS Providers (IPv4 and IPv6 addresses included below):
Quad9
9.9.9.9
149.112.112.112
2620:fe::fe
2620:fe::9
OpenDNS
208.67.222.222
208.67.220.220
2620:0:ccc::2
2620:0:ccd::2
Cloudflare+APNIC
1.1.1.1
1.0.0.1
2606:4700:4700::1111
2606:4700:4700::1001
Should it be necessary to escalate your issue to Apple Support, during the current exceptional global situation, the quickest route to engaging with Apple Support will be via the Contact Support link at top-right of this page.