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Level 1

4 points

Purchase cannot be completed even though I called iTunes support

Called but told me to contact game

Still doesn’t work

iPhone 7 Plus, iOS 13

Posted on Jul 6, 2020 6:52 AM

Best reply

Level 5

7,385 points

Posted on Jul 6, 2020 7:31 AM

Hello!

This is a user to user forum, we cannot help with account issues.

If you are getting that message, you need to contact iTunes Support again.

You can try contacting the game's developer, but I don't believe that will help: How to contact an app developer

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