Brand New Macbook Pro Keeps Restarting
Hi everyone,
Today I received my brand-new Macbook Pro 16" - it's the 2.6 GHz 6-Core Intel Core i7 edition with 16GB RAM.
While installing a few programs earlier the Mac just randomly shut down and restarted - before it happened, the fans sounded as though they were roaring up to "full throttle" before it went dead completely and restarted. I've just upgraded from a 2015 13" Retina Macbook Pro and have only installed apps which worked fine on my old laptop. I find it hard to believe a brand new Macbook Pro would be running into these issues - does anyone have any suggestions? I've pasted the last error message below:
I'm at a bit of a loss of what to do, as I'm not running overly intensive tasks ( I didn't think - Google Backup & Sync is all I can really think it may be, but that ran fine on my old Mac with much worse specs!
Oh, I should also point out the Mac is updated and running Catalina 10.15.5
Thanks in advance
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panic(cpu 0 caller 0xfffffff02376fb8c): "void AppleEmbeddedPCIeUpLinkMgmt::_linkInterruptAction(IOInterruptEventSource *, int): " "A link timeout has been seen after 650000 microseconds and 49999 iterations."@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleEmbeddedPCIeUpLinkMgmt/AppleEmbeddedPCIeUpLinkMgmt-102.120.1/AppleEmbeddedPCIeUpLinkMgmt.cpp:3986
Debugger message: panic
Memory ID: 0x6
OS version: 17P5300
macOS version: 19F101
Kernel version: Darwin Kernel Version 19.5.0: Tue May 26 20:16:42 PDT 2020; root:xnu-6153.121.2~1/RELEASE_ARM64_T8010
Kernel UUID: 123C59BB-125A-31AF-A916-AAF729BE6BE8
iBoot version: iBoot-5540.125.4
secure boot?: YES
x86 EFI Boot State: 0x16
x86 System State: 0x0
x86 Power State: 0x0
x86 Shutdown Cause: 0x1
x86 Previous Power Transitions: 0x70707060400
PCIeUp link state: 0x89271611
Paniclog version: 13
Kernel slide: 0x000000001b724000
Kernel text base: 0xfffffff022728000
mach_absolute_time: 0x8578c2cd77
Epoch Time: sec usec
Boot : 0x5f030e9f 0x000ee662
Sleep : 0x00000000 0x00000000
Wake : 0x00000000 0x00000000
Calendar: 0x5f036be8 0x000edb2f
Panicked task 0xffffffe0003fb000: 3452 pages, 220 threads: pid 0: kernel_task
Panicked thread: 0xffffffe000800fd8, backtrace: 0xffffffe015ba35b0, tid: 276
lr: 0xfffffff022fec764 fp: 0xffffffe015ba35f0
lr: 0xfffffff022fec5c0 fp: 0xffffffe015ba3660
lr: 0xfffffff0231071e0 fp: 0xffffffe015ba3710
lr: 0xfffffff0235b562c fp: 0xffffffe015ba3720
lr: 0xfffffff022febf28 fp: 0xffffffe015ba3a90
lr: 0xfffffff022fec280 fp: 0xffffffe015ba3ae0
lr: 0xfffffff023e228f8 fp: 0xffffffe015ba3b00
lr: 0xfffffff02376fb8c fp: 0xffffffe015ba3b30
lr: 0xfffffff02376aaf8 fp: 0xffffffe015ba3bc0
lr: 0xfffffff0235248a4 fp: 0xffffffe015ba3c10
