You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I have a 10Xs which is about 2 years old. I've had no issues with it until yesterday when I noticed the touch screen lagging. I powered it off and let it sit for a while. When I powered it back on the screen was completely frozen and I noticed the camera icon was grayed out. I did a hard reset and it's still completely frozen. I was going to drop it by the Apple Store but all my local ones are closed. Any ideas?
iPhone XS, iOS 13
Hello and welcome to Apple Support Communities Kkbjorge,
We see that you're having an issue with your iPhone being frozen. We know that it is important to have your iPhone working properly, and we'd be happy to help.
Take a look at the article below with some troubleshooting steps that can help with what you've been experiencing.
If your iPhone, iPad, or iPod touch won't turn on or is frozen
Let us know how this goes and if you notice any changes.
Thank you for using Apple Support Communities.
Hello and welcome to Apple Support Communities Kkbjorge,
We see that you're having an issue with your iPhone being frozen. We know that it is important to have your iPhone working properly, and we'd be happy to help.
Take a look at the article below with some troubleshooting steps that can help with what you've been experiencing.
If your iPhone, iPad, or iPod touch won't turn on or is frozen
Let us know how this goes and if you notice any changes.
Thank you for using Apple Support Communities.
iPhone 10Xs locked screen and grayed camera icon
