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iPhone’s issues

My iPhone got some issues that it turned off every few minutes, what should I do?

Posted on Jul 6, 2020 1:49 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 12, 2020 2:24 PM

Ngân99,


Thank you for clarifying that this isn’t the iPhone with the water damage. Were you able to look at the article about unexpected restarting on your device?


Here it is again: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support


Do you see a spinning gear or an Apple logo just before it restarts?


All our best.

3 replies
Question marked as Top-ranking reply

Jul 12, 2020 2:24 PM in response to Ngân99

Ngân99,


Thank you for clarifying that this isn’t the iPhone with the water damage. Were you able to look at the article about unexpected restarting on your device?


Here it is again: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support


Do you see a spinning gear or an Apple logo just before it restarts?


All our best.

Jul 9, 2020 8:19 PM in response to Ngân99

Hi, Ngân99.


Thank you for reaching out on the Apple Support Communities. If we understand correctly, your iPhone restarts frequently. Is this the iPhone XS Max that received water damage in this post? 


My phone got water damage and when I reset my phone, it just turned off a few minutes later - Apple Community


If it is, the suggestions by our fellow Apple Support Communities users are all good advice. You’ll want to reach out to Apple Support for service options.


Contact Apple Support


If this is happening on another device, see if this article helps:


If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support


Cheers.

iPhone’s issues

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