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Level 1

4 points

Apple MacBook air

When I turn computer on it has a file folder with a question mark

MacBook Air 13″, macOS 10.15

Posted on Jul 6, 2020 2:21 PM

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Level 5

6,479 points

Posted on Jul 6, 2020 2:32 PM

Are you saying that when you start up your MacBook Air, it starts up to a question mark, like this?

Follow those steps and report back if you still have issues.

Good luck!

-- JDee

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