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MacBook Air not powering on/not charging

I have a 2017 MacBook Air. I last used it two days ago and went to power it on today with no luck. I tried my charger as well as a friends with no lights at all. I have attempted to boot in safe mode and reset the SMC. Does anyone have other ideas?

MacBook Air 13″, macOS 10.15

Posted on Jul 6, 2020 3:08 PM

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Question marked as Top-ranking reply

Posted on Jul 6, 2020 4:05 PM

I understand your Mac is not powering on. Despite trying two separate power adapters and cables it shows no signs of life.


Begin with If your Mac doesn't turn on. That gets some preliminary steps out of the way. Follow each of its steps, including all the links within it, all the way through and including Step 4, which directs you to:


If your Mac starts up to a blank screen


Read and follow each of it steps also, all the way through and including the end, which takes you to:


"If you still need help, please contact Apple Support."


1 reply
Question marked as Top-ranking reply

Jul 6, 2020 4:05 PM in response to johnsonlucas22

I understand your Mac is not powering on. Despite trying two separate power adapters and cables it shows no signs of life.


Begin with If your Mac doesn't turn on. That gets some preliminary steps out of the way. Follow each of its steps, including all the links within it, all the way through and including Step 4, which directs you to:


If your Mac starts up to a blank screen


Read and follow each of it steps also, all the way through and including the end, which takes you to:


"If you still need help, please contact Apple Support."


MacBook Air not powering on/not charging

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