iPhone stuck on your emergency contacts have been notified will not unfreeze

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Level 1

4 points

iPhone stuck on your emergency contacts have been notified will not unfreeze

My daughters iPhone 11 Promax is stuck on your emergency contacts have been notified

We cannot get this message off or get her phone to be used. We try to do a hard reboot holding the volume button and the side button down nothing happens. We charged it for one hour and nothing happens

iPhone 11 Pro Max

Posted on Jul 6, 2020 5:54 PM

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Answer 1

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sberman

Level 10

264,525 points

Jul 6, 2020 6:03 PM in response to FitnessproT

FitnessproT wrote:

We try to do a hard reboot holding the volume button and the side button down nothing happens.

That is not the correct way to force restart the iPhone 11 Pro Max.

Instead:

Press and quickly release the volume up button
Press and quickly release the volume down button
Press and hold the power button until the Apple logo appears

Use Emergency SOS on your iPhone - Apple Support

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iPhone stuck on your emergency contacts have been notified will not unfreeze

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