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Can't change my region/country and payment

Hello, I bought my iPhone from Australia, I returned to Indonesia for good and I wanna change my country/region in manage payment but I can't , it says " can't change region at this time".

iPhone 8 Plus, iOS 13

Posted on Jul 6, 2020 8:12 PM

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Posted on Jul 7, 2020 1:52 AM

Since you are interested in Changing your Apple ID country or region, see https://support.apple.com/en-us/HT201389Be sure and use this statement from the document if you have a problem:“If you can't complete any of the steps, can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support.”

 

You also can use Apple Support Twitter https://twitter.com/AppleSupport There may be a wait.

 

iTunes worldwide support to get help for text, chat, or phone support using this link https://support.apple.com/choose-country-region/itunes. At the bottom of your screen, use Tell us how we can help to select among support options.

2 replies
Question marked as Best reply

Jul 7, 2020 1:52 AM in response to Andre996AP

Since you are interested in Changing your Apple ID country or region, see https://support.apple.com/en-us/HT201389Be sure and use this statement from the document if you have a problem:“If you can't complete any of the steps, can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support.”

 

You also can use Apple Support Twitter https://twitter.com/AppleSupport There may be a wait.

 

iTunes worldwide support to get help for text, chat, or phone support using this link https://support.apple.com/choose-country-region/itunes. At the bottom of your screen, use Tell us how we can help to select among support options.

Jul 6, 2020 8:44 PM in response to Andre996AP

You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a valid credit card issued by a bank in the country the store is in and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions.        


Purchases - Subscriptions not billed through Apple     


Region - Change your iTunes Store, iBooks Store, or App Store country or region.     


If necessary, contact iTunes Support. Follow through the screens to get a chat or telephone option.  


iTunes Support – world wide   


Apple Support schedule phone call     

Can't change my region/country and payment

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