You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple id

I am using different Iphone before i purchased 8+ but i try to login apple id but i cant

Posted on Jul 6, 2020 9:29 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 6, 2020 10:23 PM

Sagarpatel2412 Said:

Apple id: I am using different Iphone before i purchased 8+ but i try to login apple id but i cant

———-


Is this a Used iPhone?


If so, then contact the original seller asking them to sign you out. Either do it in person — don’t share credentials over the phone (i.e. Apple ID and Password).


When you meet, have the original owner go here: What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or, iPod Touch

3 replies
Question marked as Top-ranking reply

Jul 6, 2020 10:23 PM in response to Sagarpatel2412

Sagarpatel2412 Said:

Apple id: I am using different Iphone before i purchased 8+ but i try to login apple id but i cant

———-


Is this a Used iPhone?


If so, then contact the original seller asking them to sign you out. Either do it in person — don’t share credentials over the phone (i.e. Apple ID and Password).


When you meet, have the original owner go here: What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or, iPod Touch

Jul 7, 2020 1:37 AM in response to Sagarpatel2412

Did you forget your password? If yes,


See If you forgot your Apple ID password https://support.apple.com/en-us/HT201487

 

You also can use Having trouble signing in/iForgot https://iforgot.apple.com/password/verify/appleid 

 

And you will need to see If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

 

Before trying to answer your security questions is very important that you think about your questions, including your birth date, and their answers carefully and try to recall all details you can. If you don't answer them correctly enough, then you easily can lose control of your account.


Note that If you're using two-factor authentication and can’t recover your password, you usually will need to enter account recovery. See Recover your Apple ID when you can’t reset your password  https://support.apple.com/en-us/HT204921.

Apple id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.