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In App Store my Apple ID password is not being accepted.

App store is requiring me to enter my Apple ID password to update my apps. I put in the right password but it says my Apple ID or Password is incorrect, which is not the case. Please advise, thanks

iPhone 8 Plus, iOS 13

Posted on Jul 6, 2020 11:37 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 7, 2020 7:38 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

2 replies
Question marked as Top-ranking reply

Jul 7, 2020 7:38 AM in response to paleotethys

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

Jul 7, 2020 2:55 AM in response to paleotethys

Receiving the message you received is common. But, I have not seen a definitive solution for it. I suggest you use my search link in trying to solve your problem: verification failed apple ID or password is incorrect. You will see a number of links that are, or may be, related to your specific problem. 


And, if you want to contact Apple Support to deal with your problem, see:

 

Get a call from Apple support to help solve your problem using this

link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter https://twitter.com/AppleSupport

 

Apple ID account security for country-specific and

region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through

the options to find the best one.

In App Store my Apple ID password is not being accepted.

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