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Hi,
I forget my apple id password.
When I go to forget password page.
I need to enter my mobile number.
But I forget it!!!!
How can I reset my apple ID without mobile number?
Is there any way to reset my password, like using email(apple id)?
Thanks
Hary
See Recover your Apple ID when you can’t reset your password https://support.apple.com/en-us/HT204921
“Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. After you request account recovery, you'll get an email with a confirmation of your request and the date and time of when you can expect to regain access. … When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account.”
See Recover your Apple ID when you can’t reset your password https://support.apple.com/en-us/HT204921
“Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. After you request account recovery, you'll get an email with a confirmation of your request and the date and time of when you can expect to regain access. … When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account.”
Hi donv,
Yes, All the methods I have try and stuck in this step:
Confirm your phone number.
This is the key question, I don't know this phone number as this has been setup by hacker (before two-factor authentication enabled).
I have try
Iphone settting account forget password,
Iphone app: Apple support.
All of them are need to input the phone number(but not my phone number).
So my question is how to get my apple id back without phone number???
That is it.
Or can you help to lock this account first?
Or tell me how to lock this account first？
Thanks so much!!!
Hary
Hi Dah•veed,
Yes, the two-factor authentication has enabled(by hacker),
and the mobile number has been lost control!!!!
As this is like a hacker behavior.
I am the apple id owner but the hacker control my appid (not yet have two-factor authentication) & turn on two-factor authentication & setup a new mobile number (not setup any phone number berfor).
the hacker can control this mobile number, and also delete my all trust devices & turn off my security questions.
Currently only the apple id account (email) can prove this apple id is my but not the mobile number!!!
But two-factor authentication only recognized the mobile number or trust devices (but has deleted).
I have try on my iphone device & apple website, all of them need the mobile before go ahead.
Can you tell me how long the waiting period is & how to turn on recover mode!!!
Thanks.
Hary
Contact Account Support directly;
World-wide Apple Support -
https://support.apple.com/en-us/HT204169
Support by phone, email or chat -
Apple Support by Twitter -
https://twitter.com/AppleSupport
iTunes Support -
https://support.apple.com/en-euro/itunes-contact
ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5.1; iPhone 8+, iOS 13.5.1; TV 4th Gen, tvOS 13.4.6; HomePods, audioOS 13.4.6 and Airport Express w/ Airplay 2
Hi donv,
I can not Recover my Apple ID as I don't know the mobile number(hacker setup befor two-factor authentication).
How to start a request account recovery?
Thanks.
Hary
[Email Edited by Moderator]
From my above post, see Recover your Apple ID when you can’t reset your password https://support.apple.com/en-us/HT204921. Use the given instructions.
If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period.
Please see my post above.
All of which is why you should contact Apple directly, as I originally suggested, and ignore advice to do things you can't do.
You are very welcome. Be safe.
[APPLEID] Rest my password without mobile number
